Cookie Policy
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work, work more efficiently, and to provide information to the site operator. Similar technologies (such as local storage) are covered by this policy in the same way.
Cookie categories we use
We group cookies into four categories. Essential cookies are always active. Analytics, marketing, and external media cookies are only set after you have given your consent.
Essential cookies
These cookies are strictly necessary for the website to function and cannot be disabled. They are typically set in response to actions you take, such as logging in, placing an order, or setting your cookie preferences.
Analytics cookies
These cookies help us understand how visitors interact with the website (via Google Analytics) by collecting and reporting information anonymously, so we can improve content, structure, and performance. They are only active if you accept them.
Marketing cookies
These cookies may be used by advertising partners to build a profile of your interests and show relevant advertisements, measure campaign performance, or support remarketing and conversion tracking. They are only active if you accept them. No marketing cookies are currently configured on this website; this section is prepared for future use.
External media & third-party providers
Some pages embed third-party content or widgets, such as our Smartsupp live chat on the Contact and Report a Bug pages, or in the future maps, videos, or scheduling widgets. These providers may set their own cookies and process data once you allow external media. Embedded content is blocked until you give consent.
Storage duration
Your consent choice is stored in a cookie named "myesim_cookie_consent" for up to 180 days. After this period, or if we update the categories or wording of this consent system, you will be asked for your preference again.
How to change or withdraw your consent
You can change or withdraw your consent at any time via the "Cookie preferences" link in the footer of every page, or by using the button below. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
Contact
If you have questions about this Cookie Policy or how we use cookies, please contact us at [email protected].